Privacy Policy

At SAMstream ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered government contracting platform and services.

1. Information We Collect

Information You Provide

We only collect information that you voluntarily provide to us through our contact form, including:

• Name and email address
• Company name (if provided)
• Phone number (if provided)
• Message content and inquiry details
• Any additional information you choose to share

Information We Do NOT Collect

We do not automatically collect or track:

• Browsing behavior or website usage patterns
• Device information, IP addresses, or location data
• Cookies for tracking purposes
• Third-party data or social media information
• Any information without your explicit consent

2. How We Use Your Information

We use the information you provide through our contact form for the following purposes:

• Communication: Respond to your inquiries and provide information about our services
• Customer Support: Provide assistance and answer questions about SAMstream
• Service Information: Share details about our AI-powered government contracting platform
• Follow-up: Contact you regarding your interest in our services (with your consent)
• Legal Compliance: Meet any legal obligations as required by law

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, and analytics services.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement robust security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication protocols
• Secure cloud infrastructure with enterprise-grade protection

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

6. Cookies and Tracking

We do not use cookies or tracking technologies to collect personal information. Our website may use basic functional cookies necessary for website operation, but we do not track your browsing behavior or collect personal data through these technologies.

7. Data Retention

We retain your contact information only as long as necessary to respond to your inquiries and provide follow-up communication. You may request deletion of your information at any time by contacting us.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. Your continued use of our services constitutes acceptance of the updated policy.

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